Refund and Returns Policy - bmworiginalautoparts.com
Hassle-Free Returns and Refunds
At bmworiginalautoparts.com, we are committed to your satisfaction. If you’re not completely happy with your purchase, we offer a straightforward return and refund process. Our goal is to provide a risk-free shopping experience while ensuring that you receive only the highest-quality BMW auto parts.
Eligibility for Returns
To qualify for a return, the item must meet the following conditions:
Unused and in Original Condition – The product must be in its original packaging and free from damage or installation.
Return Request Within 30 Days – Returns must be initiated within 30 days of the delivery date.
Proof of Purchase – A valid receipt or order confirmation is required for all returns.
Certain items, such as electrical components or custom-ordered parts, may not be eligible for return unless they are defective.
How to Initiate a Return
Returning an item is simple. Follow these steps:
Contact Our Support Team – Email us at bmworiginalautopart@gmail.com or call +1 310 715 8457 to request a return authorization.
Package the Item Securely – Ensure the product is properly packed to prevent damage during transit.
Ship the Item Back – Use a trackable shipping method to return the item to our warehouse. The return address will be provided once your request is approved.
Receive Your Refund or Exchange – Once we inspect the item, we will process your refund or send a replacement.
Refund Processing
Upon receiving the returned item, our team will review its condition. If approved, refunds are issued as follows:
Original Payment Method – The refund will be credited back to your original payment method within 5-7 business days.
Store Credit Option – If you prefer, we can issue store credit for future purchases.
Partial Refunds – In some cases, a partial refund may be granted if the item is not in its original condition.
Exchanges and Replacements
If you received a defective or incorrect part, we will gladly exchange it at no additional cost. Simply contact our support team, and we will expedite the replacement process to ensure minimal downtime for your vehicle.
Non-Returnable Items
To maintain quality standards, certain products are not eligible for return:
Opened or installed parts
Electrical components
Special order or customized parts
Clearance or final sale items
Customer Satisfaction Guarantee
Your trust is important to us. If you have any concerns about your order, reach out to our support team, and we will work to resolve the issue quickly. Our commitment to excellence ensures a seamless shopping experience.
Contact Us for Assistance
For any questions regarding our refund and return policy, feel free to contact us:
📧 Email: bmworiginalautopart@gmail.com
🌍 Website: bmworiginalautoparts.com
bmworiginalautoparts.com – Quality You Can Trust, Service You Deserve